Flats and apartments
Careful planning for lifts, stairs, parking restrictions, concierge access and timed loading bays.
Planned home moves across the UK
From a local flat move to a long-distance family relocation, we survey the job, plan the access and provide the crew, vehicle, packing and storage support your move actually needs.
Built for real moving situations
A small apartment with restricted access needs a different plan from a four-bedroom house moving across the country. We scope the work before move day so the resources and timings reflect the actual job.
Careful planning for lifts, stairs, parking restrictions, concierge access and timed loading bays.
Room-by-room planning for furniture, boxes, garden items, garages and everything needed on your first night.
A practical plan for key-release timing, waiting time, access changes and communication throughout the chain.
National move planning with the right vehicle, realistic travel windows and delivery arrangements agreed in advance.
Your move, step by step
Tell us what is moving, show us the access and highlight anything fragile, unusually heavy or going into storage.
We agree the team, vehicle, packing requirements, arrival window and any dismantling or access arrangements.
Choose full packing, fragile-only packing or pack yourself. Furniture protection is planned around the items and property.
The crew loads in an organised sequence, keeps essential items identifiable and transports your goods to the agreed destination.
Items are unloaded into the rooms you specify, with agreed furniture reassembly completed before the team leaves.
House removal costs
A reliable quotation is based on the work involved, not only the number of bedrooms. The survey helps us price the team, vehicle, time and additional services around your circumstances.
Try the removals cost estimatorChoose full packing, fragile-only support or pack yourself with the materials specified for your move.
Explore packing servicesSeparate items for secure container or crate storage and arrange redelivery when the new property is ready.
Compare storage optionsAgree dismantling and reassembly during the survey so suitable time, tools and handling can be included.
Discuss your inventoryHouse removals FAQs
Contact us as soon as you have a likely moving period. You can request a survey before exchange, then confirm the date when your chain or tenancy arrangements are ready.
Yes. You can request a full packing service, fragile-only packing or packing materials if you prefer to pack most items yourself. We will confirm the selected service in your quotation.
This can be included when agreed during the survey. Please identify wardrobes, beds, tables or specialist items that need dismantling so the correct time and tools can be planned.
Tell your move coordinator as soon as circumstances change. Waiting time and alternative arrangements depend on the booking and quotation, so we plan realistic access windows from the outset.
Yes. We can separate items for delivery and storage, then arrange redelivery when your new property is ready. Storage requirements should be included in the survey and inventory.
Yes. We plan moves across the UK and can advise whether the collection and delivery are practical in one day or better organised across two days.
Review local access, inventory and move-planning considerations before requesting a quotation.
The Stone guide explains how to plan a collection around the town centre; Penkridge covers shared access and downsizing with garage or garden contents. For a countryside collection, see the approach and outbuilding checklist in our Eccleshall guide. These details help you prepare the inventory and photographs for a house-removal survey.
A useful survey connects each awkward item with the route it needs to travel through both properties. Show the doorways, stairs and turns between a large piece of furniture and the proposed loading position. Then provide equivalent information for the destination and the room where that item belongs. A clear collection route does not establish that the same item can be placed upstairs or through a narrower entrance at the new home.

Identify dismantling or reassembly you would like included and explain any known damage or loose components. Give measurements and photographs where requested rather than assuming a standard description will be sufficient. The assessment should establish the work that can be agreed, the preparation expected from the household and any question needing resolution before moving day. Keep the resulting instructions with the inventory so they remain available during packing and delivery.
Belongings collected from a relative, furniture delivered to a second address or items placed into storage each add a stage to the move. Supply the complete address, inventory and access contact for every stop. Explain any fixed window when the property is available. An extra address may involve preparation, carrying and waiting as well as driving, so it should be assessed before the route and quotation are agreed.

After the survey, keep a record of meaningful changes. Buying additional furniture, clearing a garage that was not originally included or losing the planned loading space can alter the work. Send updates through the booking contact and ask whether the scope needs revising. This avoids the crew and household arriving with different expectations about the inventory or services included.
Keep a small essentials kit with the household rather than inside the removal load. Include keys, documents, medication, chargers, toiletries and the items needed before ordinary unpacking can begin. Account for children, pets or work commitments where relevant. If the move includes temporary accommodation or storage, prepare for that actual sequence instead of assuming every possession will be available in the new home on the same evening.
Use the receiving room names on boxes and have a person available to answer placement questions. Tell the team which rooms are ready and whether contractors or other deliveries affect access. A clear receiving plan helps the household make practical use of the agreed delivery service, while responsibilities for unpacking, technical reconnection and other work remain defined by the booking.
Independent feedback from customers who used our services.
Request a survey and tailored quotation based on your inventory, access, destination and chosen services.